Customer support
General enquiries
Email: support@pashin.in
Phone / WhatsApp: +91 9967631115 · WhatsApp
Hours: Monday to Saturday, 11:00 am to 6:00 pm IST
Orders & consultations
Start on the consultation form. A Pashin advisor will reply by email or WhatsApp with next steps, quotations and payment links where applicable.
Grievance officer
In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:
Name: Dhvani Janveza
Designation: Manager
Email: support@pashin.in
Phone: +91 9967631115
Address: 11 V Mall, Thakur Complex, Kandivali East, Mumbai, Maharashtra 400101, India
We acknowledge grievances within 48 hours and aim to resolve them within 30 days. See our Grievance Redressal Policy for the full process.
Studio / pickup (where offered)
By appointment only: 11 V Mall, Thakur Complex, Kandivali East, Mumbai, Maharashtra 400101, India
Pickup is arranged after order completion and identity verification. Not all orders qualify for pickup.